• Senior Sales Advisor - Milton Keynes

    Job Location UK-Milton Keynes
    Job ID
    18-6250
    Type
    Permanent Full-Time
    Job Category
    Retail
  • Overview

    Job Title – Senior Sales Advisor

    Location – Milton Keynes

    Hours – 40

    Competitive salary, bonus & benefits, full training will be given.

    The role of a Senior Sales Advisor with Optical Express offers you an opportunity with more responsibility, excellent training and the real chance of career progression.

     

    The Senior Sales Advisor is customer facing and are required to promote the benefits of refractive procedures such as Laser Vison Correction (LVC) or Intraocular Lens (IOL) to new or existing Optical Express patients and customers. As Senior Sales Advisor you will work to challenging but attainable targets and will also sell the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider. An essential part of the role is building rapport, and identifying customer needs which in turn will allow you to use your influencing skills to achieve a successful sale.

    Key Responsibilities and Accountabilities

    Every day will bring something new but your day to day role will involve:

    • Using your customer service and influencing skills to advise potential patients on the most suitable and appropriate solution for their needs.
    • Maximising conversion opportunities with patients to our premier treatments.
    • Maintaining an up-to-date knowledge on all products and associated key features and benefits.
    • Completing ‘three way’ handovers.
    • Accurately maintaining all manual and computerised customer records in accordance with Data Protection.
    • Creating sales opportunities and delivering on challenging, but attainable, targets.
    • Stock checking and stock ordering
    • Answering the telephone and general reception duties.

    What do we need?

     

    Experience in an "Assisted Purchase" role e.g. jewellery sales, mobile phone sales, optics etc

    You will be passionate for providing world class customer service, strong organisational and communication skills and the ability to influence outcomes by working closely with others.

    You will be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.

    Minimum Requirements

    What’s in it for you?

    • Competitive salary
    • Free or discounted optical products/procedures
    • Career progression
    • Modern working environment with superb technology support

    Please apply now by uploading your CV.

     

    This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

     

    We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to almost 130 stores and clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients.

     

    Over £400 million has been invested in our clinics and in the most advanced technology, so it’s no wonder we’re the number one choice for laser eye surgery patients in the UK. Every week, our optometrists and surgeons help to transform the vision of thousands of people across the country.

    Optical Express has more 5 star Trust Pilot reviews than all the other laser eye surgery providers in the UK combined; in fact, over 99% of our patients would recommend us.

    If you’re looking to work for a market leader, then read on as we are looking for a Patient Advisor to work in our prestigious clinic in Milton Keynes.

     

    Optical Express is an equal opportunities employer.

    Apply for this vacancy

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