• Regional Learning and Development Officer - Midlands and North

    Job Location UK-Leeds
    Job ID
    Permanent Full-Time
    Job Category
    Recruitment, L&D and HR
  • Overview

    Title: Regional Learning & Development Officer

    Location: Covering the Midlands and North

    Contract: Full Time

    Salary: Competitive plus car allowance and benefits


    Job Purpose


    Optical Express is seeking an experienced Regional Learning & Development Officer to support the Head of Learning & Development in the effective delivery of the L&D strategy, in support of the wider and local strategic plan. The Learning & Development Officer will identify development needs, design, create and deliver solutions across the organisation at every level. You will be responsible for setting clear points of evaluation and demonstrating the degree of success achieved for all L&D interventions.

    Key Responsibilities and Accountabilities

    Key Responsibilities and Accountabilities


    The Regional Learning & Development Officer will establish close working relationships with the Regional Managers in their regions. They will act as an ambassador for Optical Express, supporting the company Mission, Vision and Values; and delivering on key objectives through education, collaboration and demonstration.

    • To create, design and deliver mandatory, developmental, supporting materials, and organisational change training requirements for new and existing staff in across your region and the wider business if necessary.
    • Monitor mandatory learning requirements for staff training and competence and ensure that all requirements and subsequent changes are reflected in all statutory and mandatory training materials.
    • Provide development by coaching and 1 to 1 support where the need for this has been established.
    • To record, collate and retain management information to demonstrate progress
    • KPIs and departmental goals and objectives.
    • To contribute to L&D communications using a variety of mediums, mail, Intranet, paper etc.
    • To keep up to date with current thinking on training practice and methods; e-learning development etc.
    • Provide high quality customer service across your region through communication, support, timely response and key stakeholder engagement.
    • Assist in the design / redesign of the L&D reference pages / materials

    Minimum Requirements

    Essential Skills and Experience 

    • Dispensing Optician qualification or equivalent industry experience is required
    • Very strong presentation skills
    • Outstanding communication skills
    • A strong ability to influence and motivate others
    • Good IT skills
    • Excellent organisation, planning & time management skills
    • Must be extremely well presented and professional
    • Experience with PDPs
    • A team player

    What’s in it for you?

    • Competitive salary
    • Free or discounted optical products procedures
    • Career progression
    • Modern working environment with superb technology support
    • This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment


    We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to almost 130 stores and clinics and have become the UK’s largest complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients, why not join us on our journey?

    Apply for this vacancy

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