• Optical Sales Advisor - Eastcheap

    Job Location UK-London - Eastcheap
    Job ID
    Permanent Full-Time
    Job Category
  • Overview

    Job Title – Optical Advisor

    Location – Eastcheap

    Hours – 40


    Competitive salary, bonus & benefits


    Full training will be given.



    The role of an Optical Advisor with Optical Express offers you far more than just a job in retail, giving you more responsibility, training and the real chance of career progression.

    As an Optical Advisor your will be responsible for building rapport quickly and having the ability to identify the customer needs.  The customer journey is key to our brand you’ll being able to discuss the features and benefits of purchasing glasses or contact lenses with Optical Express ensuring the customer requirements are met and a successful sale is completed.  You will also be given the additional knowledge to advise on laser vision correction (LVC) and intraocular lens replacement (IOL).

    Every day will bring something new but your day to day role will involve:

    • Customer Service – ensuring we provide the most suitable solution for our customer’s needs
    • Using thorough fact finding to maximise conversion opportunities with patients to our premier treatments.
    • Continually keep up-to-date with your knowledge on all products and associated key features and benefits.
    • Completing ‘three way’ handovers.
    • Accurately maintaining all customer records in accordance with GDPR
    • Creating sales opportunities and meeting challenging, but achievable, targets.
    • Assisting in the general running of the store/clinic, answering the telephone, stock ordering, stock checking and general reception duties.

    Key Responsibilities and Accountabilities

    What do we need?


    ·         Candidates with a passion for providing world class customer service.   

    ·         A positive attitude

    ·         A strong desire to achieve KPIs

    ·         Solid influencing skills with flair and warmth

    ·         An eagerness to learn and progress in your career within Optical Express

    ·         A good eye for style

    ·         Previous assisted purchase retail experience


    If you're looking for a totally unique career, then we may just have the opportunity for you.


    What’s in it for you?

    ·         Competitive salary

    ·         Free or discounted optical products/procedures

    ·         Career progression

    ·         Modern working environment with superb technology support

    Minimum Requirements

    About us:

    We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to almost 130 stores and clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients.

    Over £400 million has been invested in our clinics and in the most advanced technology, so it’s no wonder we’re the number one choice for laser eye surgery patients in the UK. Every week, our optometrists and surgeons help to transform the vision of thousands of people across the country.

    Optical Express has more 5 star Trust Pilot reviews than all the other laser eye surgery providers in the UK combined; in fact, over 99% of our patients would recommend us.

    If you’re looking to work for a market leader, then read on as we are looking for an Optical Advisor to work in our prestigious clinic in Eastcheap.

    Please apply now by uploading your CV.

    This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

    Optical Express is an equal opportunities employer

    Apply for this vacancy

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