Role: Outbound Contact Centre Advisor - Full time (40 hours) and part-time available (minimum 16 hours to suit)
Location: Glasgow City Centre
Hours: 40 per week (Flexibility required, working 1 in 4 weekends on average)
Salary: Competitive + bonus and company benefits
Do you want to be part of a team that can literally change people’s lives?
Due to continual expansion, Optical Express is seeking Customer Care Advisors to join us at our state of the art contact centre in central Glasgow. You will be delivering a world class service to our patients and customers.
No two days at Optical Express are ever the same, but your day to day role will include:
We’d love you to have:
Don’t worry if you haven’t worked in a contact centre previously, we are looking for individuals who have excellent customer service skills in either a face to face or telephony based customer service role.
What's in it for you:
This is an exciting opportunity to join our business and be part of our expanding contact centre - please upload your CV to apply today
We’ve come a long way since the first Optical Express opened in 1991. From just one store, we’ve grown to more than 100 clinics and have become the UK’s only complete eye care provider.
We are the number one choice for laser eye surgery patients in the UK. Every week, our surgeons perform thousands of eye surgery procedures and we have invested over £400 million in our technology to provide the very best treatment and visual outcomes for our patients. Optical Express has more 5 star Trust Pilot reviews than all the other laser eye surgery providers in the UK combined. In fact, over 99% of our patients would recommend us.