Job Title – Patient Advisor
Location – Northampton
Hours – 40
Competitive salary, bonus & benefits, full training will be given.
We’ve come a long way since the firstopened in 1991. From just one store, we’ve grown to more than almost 130 stores and clinics and have become the UK’s only complete eye care provider. From glasses and contact lenses to laser, lens and cataract surgery, we’re here to make poor vision a thing of the past for our patients.
Over £400 million has been invested in our clinics and in the most advanced technology, so it’s no wonder we’re the number one choice for laser eye surgery patients in the UK. Every week, our optometrists and surgeons help to transform the vision of thousands of people across the country.
Optical Express has more 5 star Trust Pilot reviews than all the other laser eye surgery providers in the UK combined; in fact, over 99% of our patients would recommend us.
If you’re looking to work for a market leader, then read on as we are looking for a Patient Advisor to work in our prestigious clinic in Northampton.
The role of a Patient Advisor with Optical Express offers you far more than just a job in retail, giving you more responsibility, training and the real chance of career progression.
The Patient Advisor is the Senior Sales Advisor in our Clinic. They are customer facing and are required to sell the benefits of refractive procedures such as Laser Vison Correction (LVC) or Intraocular Lens (IOL) to new or existing Optical Express patients and customers. Working to challenging but attainable targets, the Senior Sales Advisor will also sell the benefits of purchasing glasses or contact lenses with Optical Express compared to their current provider. Building rapport, and identifying customer needs, you will use your influencing skills to achieve a successful sale.
Every day will bring something new but your day to day role will involve:
What do we need?
We are looking for applicants who have a passion for providing world class customer service, strong organisational and communication skills and the ability to influence outcomes by working closely with others. You will be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.
What’s in it for you?
Please apply now by uploading your CV.
This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.
Optical Express is an equal opportunities employer.