Mobile Receptionist - Coventry

Job ID
Permanent Full-Time
Job Category
Support Functions


About Us

Optical Express surgeons have performed over 1 million refractive surgery procedures worldwide. In a recent survey of 252,179 Optical Express patients, over 99% told us they would recommend us to their family and friends. Globally, our ophthalmic surgeons have a combined surgical experience of over 1,000 years practising ophthalmology and over 700 years performing refractive surgery. Every year in the UK, more than double the number of patients trust Optical Express to perform their laser eye surgery than any other provider. In a study of 184,544 Optical Express patients with the most common prescriptions we treat, 99.2% achieved 20/20 vision or better following treatment.


Role Summary

Job Title - Mobile Receptionist

Location – Coventry

Hours – FT

Competitive salary, bonus & benefits, full training will be given.

Key Responsibilities and Accountabilities

The role of a receptionist within Optical Express offers you far more than just a job in retail, giving you more responsibility, training and the real chance of career progression. The successful candidate will work as part of a team providing a high level of service to the patients and employees and therefore will require the ability to multi-task in a busy environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience.

Everyday will bring something new but your day to day role will involve:


  • Covering the reception area maintaining a priority for incoming calls at all times
  • Take clear and concise messages communicating all messages promptly and accurately
  • Provide administrative support to the Manager
  • Maintain stationary stocks and oversee the ordering of new supplies
  • General reception duties as and when required

Minimum Requirements

We are looking for applicants who are confident and professional, who have a passion for providing a world class customer service along with strong organisational and communication skills. You will have the ability to work closely with others around you, be articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.

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