Optical Express surgeons have performed over 1 million refractive surgery procedures worldwide. In a recent survey of 252,179 Optical Express patients, over 99% told us they would recommend us to their family and friends. Globally, our ophthalmic surgeons have a combined surgical experience of over 1,000 years practising ophthalmology and over 700 years performing refractive surgery. Every year in the UK, more than double the number of patients trust Optical Express to perform their laser eye surgery than any other provider. In a study of 184,544 Optical Express patients with the most common prescriptions we treat, 99.2% achieved 20/20 vision or better following treatment.
Job Title - Optical Advisor
Location – Kirkcaldy
Hours – 20
Competitive salary, bonus & benefits, full training will be given.
The role of an Optical Advisor within Optical Express offers you far more than just a job in retail, giving you more responsibility, training and the real chance of career progression. As the face of Optical Express you will be responsible for taking the patient through their journey whilst delivering exceptional customer service at all times.
Part of that journey will involve building rapport quickly and having the ability to identify the needs of the customer, and in doing so, being able to sell the benefits of purchasing glasses or contact lenses with Optical Express and working closely with the customer to achieve a successful sale.
Everyday will bring something new but your day to day role will involve:
We are looking for applicants who have a passion for providing world class customer service, strong organisational and communication skills and the ability to influence outcomes by working closely with others. Articulate and presentable, motivated to achieve and have a willingness to learn and progress within Optical Express, whilst demonstrating confidentiality, integrity and discretion at all times.