Optical Advisor/ Patient Advisor - Crawley

Job ID
Permanent Full-Time
Job Category
Optical Advisor


A great opportunity has arisen to join Optical Express as one of our Optical Advisors based in our Crawley Clinic. Your challenge is to create sales opportunities and deliver challenging but attainable targets with the highest standard of professionalism, quality and service. Talking to existing or potential new Optical Express customers, you will build a rapport, identifying customer needs, and shape the conversation towards a successful sale. Our training is designed to give you the skills and technical ability to successfully match the needs of the customer, as well as keeping you fully informed on competitors, the marketplace and the key factors that will help deliver your sales.


Optical Express surgeons have performed more than 1 million eye surgery procedures in the UK and over 2 million eye surgery procedures worldwide. In a survey of 292,408 Optical Express patients, 99% told us they would recommend us to their family and friends. Globally, our ophthalmic surgeons have a combined surgical experience of over 1,000 years practising ophthalmology and over 700 years performing eye surgery. Every year in the UK, more than double the number of patients trust Optical Express to perform their laser eye surgery than any other provider. In a study of 184,544 Optical Express patients with the most common prescriptions we treat, 99.2% achieved 20/20 vision or better following treatment.

Key Responsibilities and Accountabilities

The successful candidate will have a proven track record within the Retail or Healthcare industries; they will be Self-motivated, enthusiastic and well presented, with a strong customer service focus and great commercial awareness. We are looking for candidates that are fired up by a challenge, with a hunger to succeed and posses the sales skills and professionalism to stand apart from the crowd.

Minimum Requirements

The ideal candidate will hold the following key skills:
-Has strong interpersonal skills
-Excellent communication skills.
-Experience in working as a team to deliver success
-Outgoing friendly personality
-Delivering excellent customer focus and service.

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