Optical Express surgeons have performed over 1 million refractive surgery procedures worldwide. In a recent survey of 252,179 Optical Express patients, over 99% told us they would recommend us to their family and friends. Globally, our ophthalmic surgeons have a combined surgical experience of over 1,000 years practising ophthalmology and over 700 years performing refractive surgery. Every year in the UK, more than double the number of patients trust Optical Express to perform their laser eye surgery than any other provider. In a study completed in September 2014 of 336,381 Optical Express patients with the most common prescriptions we treat, over 99% achieved 20/20 vision or better following treatment.
Job Title – Patient Advisor/Optical Advisor
Location – Ayr
Hours – 40
Competitive salary, bonus & benefits, full training will be given.
The role of a Patient Advisor/Optical Advisor within Optical Express offers you the chance to work in fast moving professional environment. You will be responsible for taking the patient through their journey, building rapport quickly, listening to their requirements whilst delivering exceptional customer service at all times.Everyday will bring something new but your day to day role will involve:
We are looking for applicants who have a passion for providing world class customer service, strong organisational and communication skills, the ability to influence, the ability to build excellent relationships at all levels over the phone and across the business