Optical Express surgeons have performed over 1 million refractive surgery procedures worldwide. In a recent survey of 252,179 Optical Express patients, over 99% told us they would recommend us to their family and friends. Globally, our ophthalmic surgeons have a combined surgical experience of over 1,000 years practising ophthalmology and over 700 years performing refractive surgery. Every year in the UK, more than double the number of patients trust Optical Express to perform their laser eye surgery than any other provider. In a study completed in September 2014 of 336,381 Optical Express patients with the most common prescriptions we treat, over 99% achieved 20/20 vision or better following treatment.
Job Title – Inbound Sales Advisor
Location – Glasgow
Hours – 40hrs over various shift patterns
Competitive salary, bonus & benefits, full training will be given.
We currently have a need to expand our inbound customer service team with individuals who work well under pressure, are articulate, enthusiastic and are focused in offering all of our patients a world class experience. You will be working in our state of the art customer contact centre based in the centre of Glasgow with easy access to all forms of public transport. This role will involve answering a variety of calls from various different sources with the objective of providing excellent customer service at all times
Our main business is refractive eye surgery and you may be booking patients for a consultation at one of our nationwide clinics in order that they can get more information on this life changing procedure. Our existing patients may also call in to book a sight test or contact lens check. You will be working as part of a team but you will be you will be rewarded on your individual performance.
Your day to day role will involve:
Essential Requirement for the role: