• Surgery Associate - Southampton/Reading

    Job Location UK-Southampton
    Job ID
    Permanent Full-Time
    Job Category
  • Overview

    Due to continued growth a great opportunity has arisen to join Optical Express as one of our Surgery Associates based in our Southampton and Reading clinics.


    This is a great opportunity to work in a state of the art clinic alongside well trained support staff and world leading surgeons. The position requires no previous surgical experience however applicants must have good customer service / retail experience if no health-care experience.


    The ideal candidate will have a proven track record within a Retail and/or Health-care sector. You will have excellent customer/ patient focus skills and be able to provide resolutions to problems that they will encounter. Our training & induction programme is designed to give you the skills and technical ability to succeed in the role, as well as keeping you fully informed on competitors, the marketplace and the key factors that will help deliver your sales.

    Key Responsibilities and Accountabilities

    In addition, you will be responsible for:

    • Accurately maintaining all manual and computerised Patient records in accordance with Data Protection
    • Maintaining an up to date knowledge on all products and associated key features and benefits
    • Administrative duties such as stock ordering & stock checking, and checking and calibrating the equipment
    • To assist in the running of the Surgery Clinic, answering the telephone and general reception duties as required
    • To ensure adherence to all company policy / procedure and relevant legislation in all areas of work

    Minimum Requirements

    • Excellent communication and presentation skills
    • Ability to absorb and convey highly technical information
    • Adaptable with a flexible approach to work
    • Excellent time management skills and ability to prioritise tasks
    • A confident and professional individual who has fantastic organisational skills
    • Fluent English language skills are essential, (IELTS grade 6 or above)
    • Excellent telephone manner
    • Demonstrate confidentiality, integrity and discretion

    Apply for this vacancy

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