Job Title: Clinic Assistant
Location: White City
Salary: £Competitive + benefits
Hours: Full Time
Optical Express are looking to recruit an experienced Clinic Assistant to provide administrative and ‘hands on’ clinic support to the local surgery manager and team in accordance with related Optical Express policies and procedures in our White City Clinic.
Under the direct management of the Surgery Manager, the Clinic Assistant will ensure that the necessary administrative tasks are carried out in preparation for surgeon appointments and surgery appointments. You will also be required to undertake an active patient-facing role on surgeon appointment and surgery lists.
Optical Express surgeons have performed over 1 million refractive surgery procedures worldwide. In a recent survey of 252,179 Optical Express patients, over 99% told us they would recommend us to their family and friends. Globally, our ophthalmic surgeons have a combined surgical experience of over 1,000 years practising ophthalmology and over 700 years performing refractive surgery. Every year in the UK, more than double the number of patients trust Optical Express to perform their laser eye surgery than any other provider. In a study of 184,544 Optical Express patients with the most common prescriptions we treat, 99.2% achieved 20/20 vision or better following treatment.
Key Responsibilities and Accountabilities:
Within the role of Clinic Assistant you will be required to undertake the following tasks:
Prepare individual patient files:
Collate information and provide to the local SM with files that contain:
Carry out Patient Payment checks:
The role necessarily involves the creation, handling, storage, destruction and dissemination of highly confidential information. The carrying out of such tasks is subject to compliance with numerous laws. The successful candidate will be expected to sign a confidentiality agreement and work in accordance with the associated legislation.
The post is subject to a valid DBS check. For more information on DBS data and our policy on the recruitment of ex-offenders, please contact our Recruitment Department.